Frequently Asked Questions
Everything you need to know about your Purolabs journey.
How long will it take for my order to arrive?
Standard shipping typically takes 2-4 business days within the UK. International orders may take between 7-14 business days depending on the destination.
Are Purolabs supplements suitable for vegans?
Many of our products are vegan and vegetarian friendly. Please check the 'Product Details' section on each specific supplement page for full dietary information.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the unopened product within 30 days for a full refund.
Where are your supplements manufactured?
All Purolabs products are formulated and manufactured in the UK under strict GMP (Good Manufacturing Practice) standards to ensure the highest quality and purity.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placing your order if you need to make any changes.
Do you offer a subscription service?
Yes, you can choose our 'Subscribe & Save' option on any product page to receive regular deliveries at a discounted rate. You can pause or cancel at any time.